Having trouble signing in?

A valid ETS profile and PIN combination is required.

If you do not have or have forgotten your PIN, click the Create or Reset PIN / Créer ou réinitialiser un NIP link.

After a successful logon to ETS, remember to return to the portal to save your new ETS PIN on the gear icon on the ETS tab on the portal.

If you have questions on your Employee Travel Profile, registered address or travel email field, then please contact Travel Care Team by email at actravel.voyageac@aircanada.ca or by phone at 1-833-847-3675 (Anywhere in North America) or 1-514-369-4096 (All other location) Monday to Friday from 8 AM to 7 PM ET (except holidays).

For Immediate Travel: Please contact the Employee Call Centre daily from 9 AM to 9:30 PM ET at 1-800-413-1113 from Canada and USA or 204-941-2887 from other locations.