Skytrax Pass

The Skytrax Award pass is a one-time gift of positive space travel offered as a thank you for your commitment to all our customers and for your ongoing dedication and hard work. You, our employees, are the real winners, as without your dedication to excellence in all that you do these awards and recognition would not be possible.

Positive space pass travel is quite different from space available pass travel as any reservation blocks seats available for sale. The Skytrax pass is intended to provide you and your companion of choice with one (1) roundtrip ticket to the destination of your choice. With positive space travel, special conditions apply:

Scope & Eligibility

Applies to employees of Air Canada, Air Canada Rouge, Air Canada Vacations, TCC, Jazz and Fasco who were active on May 29th and if on leave on that day, who worked at least one (1) day in 2025..

Rules & Limitations

Exceptionally, employees will be granted a one-time "Skytrax Pass" subject to the following:

Valid for the employee and a companion of their choice. Full details highlighted in box below
Infant cannot be added to the Skytrax pass as an additional passenger. Employees can travel with an infant as a companion of choice but not with a companion of choice and an infant
Service charges waived and applicable taxes/fees only

Note:

Travel privileges are subject to change without notice.
The information provided below is pass privilege-specific and complements the rules outlined in the Employee Travel Policy.

Rules

Valid for travel on AC, AC Express carriers, AC Rouge.

Valid for travel with one companion of the employee's choosing.

Travel companion must be accompanied by the employee on all legs/segments of the trip

Bookings must be made within 7 days of the outbound travel date and must be made with return travel no greater than 30 days from first flight leg. You may not book two one-ways.

This pass expires on September 30, 2027.

Valid for booking in economy class, pending availability (seasonality, route performance)

Blackout dates may apply
If there is no space in economy cabin, another flight must be selected.
Please note it is prohibited to go by other means and to have restricted flights booked for you in Altea.
This pass can be carried into retirement for those meeting retiree criteria.

Valid for a boarding priority of PY2/J02.

Subject to applicable taxes and service charges which may vary.

Limitations

Not valid for travel on AC Vacations, Star Alliance, or other airlines.

Not valid for open segments.

Not valid to Maple Leaf Lounges. Also not valid for any lounges not operated by Air Canada, including contract companies and Star Alliance carriers.

Accessibility Services are available to all eligible employees and should be selected at the time of reservation/booking. Although we will make best efforts to meet your accessibility request(s), we encourage you to book your travel as early as possible within the business travel booking window to assist with processing the request. Moreover, please note that failure to select accessibility services in advance of travel may result in our inability to provide accessibility services.

When requested in a timely manner and depending on the accessibility service(s) requested, seating in certain cabins, classes, or aircraft may not be possible. We will do our best to meet all requests, however we cannot guarantee that all services can be met in all circumstances.

If you are denied boarding due to an oversell/IRROP situation, any confirmed accessibility service requests will be transferred with your Air Canada booking.

*Note: accessibility services do not transfer to OAL. If you are taking an OAL flight and require accessibility services, please contact the airline in question.

Bookings must be made within 7 days of the first outbound travel date and must be made with return travel no greater than 30 from first flight leg.

Please keep in mind that inventory in the applicable booking class must be available. If you are unable to make a booking, it means that the inventory is not available, and you must select another day or flight.

In some cases, you may see there is cabin space availability, however, if you are unable to book it, it means that the designated booking class (different than booking space) in the Y cabin is not available. You may not book two one-ways.

Exceptions & Unique Situations

Oversell situations: It is possible that positive-space pass holders be denied boarding in the event of an oversell situation.

Please ensure that you select any accessibility services you may require at time of booking and if you are required to contact Air Canada Accessibility Services, please do so as soon as possible after booking to confirm your accessibility services Our accessibility services.

Changing priorities:

Changing from POS (positive space), to SA (space available)
An employee booked on positive space (pass or revenue) on a flight (eg. Premium Bundle, GO AC etc), is not permitted to change or make a new booking on a space available pass on the same flight within 7 days of flight departure minimum.

Billing: Trips may or may not happen as planned, which is why you are only charged for trips taken (not for booked PNRs). As you board a flight (planned or unplanned), a "record" of travel is automatically generated and billing will be for the flights actually flown even if they are not those you intended for travel.

Regardless of the boarding priority you booked or used, billing will occur upon completion of one of the following, whichever comes first:

You have returned to your point of origin, or;
30 days have elapsed since the travel began, or;
You have completed eight segments of travel

This policy is subject to change without notice.
Last update: June 18, 2025