Former Employee Travel Policy
This policy presents the rules governing travel privileges for former employees of Air Canada (AC) who may have received them as part of a severance/separation program. Its objective is to provide general guidelines to help you make the most of the travel privileges detailed in your package.
Scope & Eligibility
This policy applies to former employees of Air Canada, AC Rouge, and ACV including their:
- Company-registered spouse (legal and common law)
- Dependent children under age 25
To be eligible, former employees must have travel privileges clearly described as part of their severance package or other separation agreement.
Rules & Limitations
Granting travel privileges as part of a severance/separation package is one of the ways we thank employees for their past service, even if we’re parting ways.
The following guidelines provide a general overview of travel privileges for former employees. Any differences outlined in your severance/separation package take precedence.
Rules
Subject to terms and conditions of AC’s Employee Travel Policy, including Dress Code and Code of Conduct.
Valid for travel on AC, AC Rouge, and AC Express.
Valid for travel under pass priority C3/Y10 based on length of continuous service at time of separation from the company, with no annual limit to number of passes that can be used.
Travel privileges will cease and profile will automatically deactivate when the first of the following takes place:
- Term of severance/separation agreement has been reached regardless of whether any allotment remains, or:
- Employee’s own travel allotment has been used regardless of whether other eligible family members have any allotment remaining, and or;
- Upon death of former employee
All travel requires credit card payment of applicable service charges, duties, taxes and fees.
Limitations
Not valid for travel on Star Alliance, code-sharing carriers, or other airlines.
Not valid for travel by parents, partners, or designated travel companions.
Not valid for travel by children over age 25.
Not eligible for interline travel.
Not eligible for the following travel privileges:
- C1/J10 passes
- Incentive passes
- GO AC promotions
- Cargo discounts
Not valid for Maple Lounge access.
Not valid for Frequent flyer mileage accumulation.
Not eligible to advance seat selection.
Procedure
If your address changes or you need to remove a spouse (including common-law) or dependent children during the eligibility period of your travel privileges as a former employee, please contact the Employee Care Team at 1-833-847-EMPL (3675) or at people.employes@aircanada.ca.
As per the policy, travel privileges received at the time of your exit from the company are final. This means they you are unable to update your marital status or dependent children.
If you have children and they were not 25 years of age at the time of your departure from the company, they will remain on your travel profile until they reach 25 years of age. At that time, they will be removed from your travel profile.
Travel privileges are not transferable.
Exceptions & Unique Situations
All former employees working for another airline or tour operator: If you start working for another airline during the period that you are eligible to use Air Canada travel privileges as specified in your severance/separation agreement, it will impact your travel privileges. This applies to all formers working in any capacity or role at another airline or tour operator, including roles such as consulting or serving as an officer, director etc.
Here’s what you need to do if the above applies to you:
- Inform Air Canada of the start of your engagement assignment/employment, etc. with airline or tour operator
- Contact AC when your engagement/assignment/employment, etc. has ended
Here’s what will happen:
- AC will temporarily deactivate all of your personal and family travel privileges during the period of your engagement/assignment/employment, etc.
- AC will reinstate travel privileges for you and your eligible family members once you have contacted us to tell us your employment/assignment/employment, etc. has ended.
- Please also note that even if you start working for a competitor as described above, you are not permitted to use the information available on the employee travel website, or any other sensitive AC info for work purposes.
Travel disruption compensation
No right to flight disruption compensation (in case of cancellation, delay, or denied boarding) and other entitlements under the applicable passenger rights regimes, including Canada's Air Passenger Protection Regulations (APPR) or the European Union's EC261. All individuals travelling agree to release, and waive all claims against Air Canada, its subsidiaries, affiliates, partner and other airlines from any and all liabilities, damages, entitlements to compensation, losses, costs, or expenses arising under such regimes.
Non-compliance
Any non-compliance with this policy without prior permission will result in the immediate suspension of your travel privileges, including the travel privileges of your eligible family members, and may result in more severe sanctions being imposed, including the permanent termination of those travel privileges.
When in doubt, it’s better to contact actravel.voyageac@aircanada.ca or call 1-833-847- EMPL (3675) to ask for clarification than to risk making the wrong assumption.
This policy is subject to change without notice.
Last update: Aug 28, 2025